Respect - The Golden Rule
This is a familiar scene for many of us who visit a roadside cycle or motorcycle repair shop: There will be this 'experienced' mechanic and his, usually, underage assistant. Within the 15-20 minutes that we are there, we may observe this experienced mechanic abuse his underage assistant multiple times, both physically and verbally. If we ask the mechanic why is he treating his assistant so badly, he'll usually reply that this is how he was treated when he started off as an underage assistant. I have observed similar abuses even in well-established organizations across all levels. In a typical sales driven organizations, the daily huddle is such a dreadful experience: The sales team assemble at a predetermined time either in person or through a conference call; the supervisor uses the opportunity to verbally abuse the teammate who had not delivered on commitments - free flow of expletives. This is not just in Indian corporates but even in Multinational corporations - they ...